Uniphore is a leading conversational service automation (CSA) platform designed to make customer touchpoints smarter and more efficient through machine learning. Its solution suite includes automated call summaries, real-time call transcription and coaching, quality management, and call biometrics. Uniphore serves some of the world’s largest BPOs, telecom providers, insurance companies, and financial service organizations.

The company is based in Palo Alto, CA with offices globally.